Privacy Policy
Last updated: September 3, 2026
Information We Collect
Treviah Goods collects information that you provide directly to us, such as your name, email address, shipping address, billing address, phone number, payment method (processed by our payment providers), and details about your orders. We also collect any messages you send to us, such as when you contact customer support.
We also automatically collect certain technical information when you use our site, such as your IP address, browser type, device information, pages viewed, and how you interact with our website. We use this information only to operate, secure, and improve our online store.
How We Use Information
We use the information we collect to:
- Process and deliver your orders
- Provide customer support and respond to your requests
- Communicate with you about your orders, updates, and important notices
- Personalize and improve your shopping experience
- Analyze how our website is used so we can improve our products and services
- Comply with legal obligations and enforce our terms and policies
Cookies and Analytics
We use cookies and similar technologies to help our website function properly and to improve your experience. Cookies allow us to remember your preferences, keep you signed in (where applicable), and understand how visitors use our site.
We may use analytics tools to see how visitors interact with our pages, such as which pages are visited and how long people stay on them. You can usually control or disable cookies through your browser settings, but some parts of the site may not work properly if you do.
Payments and Service Providers
Treviah Goods sells only to customers located in the United States.
Payments on our site are processed securely by trusted third‑party payment providers. These providers receive only the information needed to process your payment and are responsible for protecting that information.
We may also work with other service providers, such as shipping carriers, analytics providers, email service providers, and customer support tools. These partners process information on our behalf so we can operate our business and deliver your orders.
How We Share Information
We do not sell your personal information.
We may share your information with:
- Service providers who help us run our store (payments, shipping, analytics, email, and customer support)
- Professional advisors, such as lawyers or accountants, when needed
- Authorities or other parties when required by law, to respond to legal requests, or to protect our rights, safety, or property
Whenever we share information with service providers, we require them to use it only as needed to provide their services to us.
Data Security and Retention
We use reasonable technical and organizational measures to help protect your personal information from loss, misuse, and unauthorized access. However, no system or method of transmission over the internet is 100% secure.
We keep your information only for as long as necessary to provide our services, fulfill your orders, meet our legal and accounting obligations, and resolve disputes. When information is no longer needed, we take steps to delete or anonymize it.
Your Privacy Rights
Depending on where you live, you may have certain rights over your personal information. These may include the right to:
- Access the personal information we hold about you
- Correct or update certain information
- Request deletion of certain information
- Object to or restrict certain types of processing
To exercise any rights that may apply to you, please contact us using the details in the “Contact Us” section below. We will respond to your request in accordance with applicable laws.
Children’s Privacy
Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so we can review and delete the information if necessary.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Treviah Goods
Email: hello@treviahgoods.com.